Company and support

Contact

The verified operator and the right contact for product, order and privacy requests.

Draft reviewed

Trading brand
MomentGrid
Legal operator
PINLINK INTERNATIONAL TRADING LIMITED
Customer support
support@momentgrid.shop
Privacy requests
privacy@momentgrid.shop

Company

PINLINK INTERNATIONAL TRADING LIMITED is a Hong Kong private company operating the MomentGrid brand and acting as the intended seller for the Australian market.

Registered business address: 香港特别行政区九龙尖沙咀柯士甸路7–9号焕利商业大厦7楼63室.

Product and order support

Email support@momentgrid.shop for product, delivery, damage, missing component or made-right enquiries. Include the Shopify order number when one exists, but do not email payment card details or identity documents.

Privacy, access and deletion

Email privacy@momentgrid.shop to request access, correction or deletion of eligible photo and pattern information. Include the pattern or order reference and enough information to verify ownership; do not attach identity documents unless MomentGrid specifically requests them through a protected process.